Privacy Policy

At Rabioshi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website, including:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order details
  • Account registration information
  • Messages or inquiries sent through contact forms, WhatsApp, or other support channels

Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Pages visited on our website
  • General browsing behavior and website usage data

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Contact you regarding your order, delivery, or support request
  • Improve our products, services, and shopping experience
  • Respond to inquiries, return/exchange requests, and customer service issues
  • Send updates about orders, offers, promotions, or important service-related information (where applicable)
  • Prevent fraud, misuse, or unauthorized activity on our website
  • Maintain internal records and business operations

3. Order & Delivery Information

When you place an order, we may use your contact and delivery information to process your purchase, coordinate shipment, confirm delivery, and provide customer support.

We may share required order information with delivery partners, courier services, payment providers, or service providers only to the extent necessary to complete the transaction or support the service.

4. Account Registration & Communication

If you create an account or contact us through forms, WhatsApp, email, or other channels, we may store the information you provide to:

  • Respond to your questions
  • Manage your account or order support
  • Keep a record of communication for customer service purposes

5. Payment Information

We do not intentionally store sensitive payment details such as full card numbers, CVV, or confidential payment credentials on our website unless handled securely through an approved payment gateway or payment processor.

Payments made through third-party gateways are subject to the privacy and security policies of those providers.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance and user experience
  • Remember preferences and cart/session activity
  • Analyze website traffic and visitor behavior
  • Support marketing, analytics, and store functionality

You may choose to disable cookies through your browser settings, but some parts of the website may not function properly as a result.

7. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for unrelated marketing purposes.

However, we may share information with trusted third parties when necessary, such as:

  • Courier and delivery partners
  • Payment gateway or payment processing providers
  • Website, hosting, technical, analytics, or operational service providers
  • Legal or regulatory authorities if required by law or to protect our rights

8. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration. However, no online platform or data transmission method can be guaranteed to be 100% secure.

We encourage users to keep account credentials confidential and contact us immediately if they suspect unauthorized access to their account or information.

9. Data Retention

We may retain your information for as long as necessary to:

  • Fulfill orders and customer service requests
  • Maintain legal, accounting, or business records
  • Resolve disputes and enforce our policies
  • Improve store operations and user experience

10. Third-Party Links & Services

Our website may contain links, plugins, integrations, or services from third-party platforms. We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies separately.

11. Childrenโ€™s Privacy

Our website is not intentionally designed to collect personal information from children without appropriate supervision or legal basis. If you believe a child has submitted personal information to us inappropriately, please contact us so we can review and remove it where necessary.

12. Your Rights & Choices

Depending on applicable laws and the nature of your interaction with our website, you may request to:

  • Access or update your information
  • Correct inaccurate details
  • Request deletion of certain personal information, where applicable
  • Contact us about how your data is used

We may ask for verification before processing certain requests.

13. Changes to This Privacy Policy

Rabioshi reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, operations, legal requirements, or website practices. Any updates will be posted on this page with the revised effective date where applicable.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Rabioshi Email: support@rabioshi.com Phone: +8801XXXXXXXXX

We value your trust and are committed to protecting your privacy while providing a safe and reliable shopping experience.