Shipping Policy

At Rabioshi, we are committed to delivering your orders safely and on time. Please read our shipping policy below to understand how we process and deliver your purchases.

1. Order Processing Time

  • Orders are usually processed within 1โ€“3 business days after confirmation.
  • Orders placed on weekends or public holidays may be processed on the next working day.
  • During sales, promotions, or peak seasons, processing time may take slightly longer.

2. Delivery Time

Estimated delivery time may vary depending on your location and product availability.

  • Inside Dhaka: 1โ€“3 business days
  • Outside Dhaka: 3โ€“7 business days

Please note that delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, or other unexpected situations.

3. Shipping Charges

  • Shipping charges are calculated based on the delivery location, order size, and courier policy.
  • Any shipping fee, if applicable, will be shown during checkout before you complete your order.
  • We may occasionally offer free shipping promotions on selected products or orders.

4. Order Tracking

Once your order is confirmed and shipped, we may contact you with delivery updates through phone, SMS, email, or WhatsApp, depending on the information provided with your order.

5. Delivery Coverage

We currently deliver to available serviceable areas through our courier and delivery partners. If your location is outside our standard delivery coverage, our team may contact you for further confirmation before dispatching the order.

6. Delayed or Failed Delivery

Delivery may be delayed due to:

  • Incorrect shipping address or phone number
  • Courier issues or location restrictions
  • Weather, strikes, public holidays, or other unexpected events

If a delivery attempt fails due to incorrect customer information or unavailability of the recipient, re-delivery may be subject to additional charges depending on courier policy.

7. Damaged or Missing Items

If you receive a damaged product, missing item, or wrong order, please contact us as soon as possible after receiving the package with your order details and relevant proof (such as photos, if needed). Our support team will review the issue and assist you accordingly.

8. Contact Us

If you have any questions about shipping, delivery timelines, or your order status, please contact our support team:

Rabioshi
Email: support@rabioshi.com
Phone: +8801XXXXXXXXX

We appreciate your trust in Rabioshi and always aim to make your shopping experience smooth, reliable, and enjoyable.