Terms & Conditions

Welcome to Rabioshi. These Terms & Conditions govern your access to and use of our website, products, services, and any purchases made through our platform. By accessing our website, creating an account, placing an order, or using our services, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

1. General Use of the Website

By using this website, you confirm that:

  • You are providing accurate and complete information when placing orders or contacting us
  • You will not use the website for any unlawful, fraudulent, abusive, or harmful activity
  • You will not interfere with the operation, security, or proper functioning of the website
  • You understand that product availability, pricing, and website content may change from time to time without prior notice

Rabioshi reserves the right to refuse service, cancel orders, or restrict access where necessary to protect the business, customers, or website operations.

2. Products & Product Information

We try our best to present products, descriptions, images, colors, prices, and specifications as accurately as possible. However:

  • Actual product color may slightly vary due to lighting, photography, device display, or screen settings
  • Product packaging, design details, or minor specifications may vary depending on stock or supplier updates
  • Some handmade, custom, personalized, or fabric-based products may have slight natural variations

Rabioshi does not guarantee that all product descriptions, images, pricing, or other website content will always be completely error-free.

3. Pricing & Availability

  • All prices listed on our website are subject to change without prior notice
  • Product availability may change at any time and some items may go out of stock after an order is placed
  • In case of pricing errors, stock issues, or technical problems, Rabioshi reserves the right to cancel or adjust an order after informing the customer

4. Orders & Order Confirmation

When you place an order through our website:

  • You agree to provide accurate billing, shipping, and contact details
  • Your order is considered a request to purchase and may be subject to confirmation, verification, or availability review
  • Rabioshi may contact you by phone, email, SMS, or WhatsApp to verify or confirm your order if needed
  • We reserve the right to cancel, refuse, or limit any order for reasons including suspected fraud, stock unavailability, pricing issues, incomplete information, or service limitations

5. Payment Terms

Orders may be placed using the payment methods available on our website. By making a payment, you confirm that:

  • You are authorized to use the selected payment method
  • The information provided for payment is accurate and valid
  • Any payment made through third-party gateways is subject to the terms and policies of those providers

Rabioshi is not responsible for payment gateway downtime, banking interruptions, or third-party payment processing issues beyond our direct control.

6. Shipping & Delivery

Shipping timelines, delivery coverage, and related charges are governed by our Shipping Policy. Delivery times are estimated and may vary depending on location, courier performance, weather, public holidays, or operational issues.

Customers are responsible for providing the correct shipping address and phone number. Rabioshi will not be liable for delays or failed deliveries caused by incorrect customer information.

7. Return, Exchange & Refund

Return, exchange, and refund requests are subject to our Return & Exchange Policy. Not all items may be eligible for return, exchange, or refund. Customers are advised to review the relevant policy page before placing an order.

8. User Accounts & Account Security

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your login credentials
  • You are responsible for all activities that occur under your account
  • You must notify us immediately if you suspect unauthorized access to your account

Rabioshi is not liable for loss or damage resulting from your failure to protect your account credentials.

9. Promotions, Discounts & Offers

From time to time, Rabioshi may offer promotional discounts, coupon codes, or special campaigns. Unless otherwise stated:

  • Promotions are valid for a limited time only
  • Offers may not be combined with other discounts unless specified
  • Rabioshi reserves the right to modify, cancel, or withdraw any promotion at any time
  • Discount misuse, abuse, or fraudulent activity may result in order cancellation

10. Intellectual Property

All website content, including but not limited to text, product images, graphics, logos, designs, icons, layouts, branding materials, and other content on Rabioshi, is the property of Rabioshi or its content providers unless otherwise stated.

You may not copy, reproduce, distribute, republish, modify, or commercially use any content from this website without prior written permission.

11. Third-Party Services & Links

Our website may include links, tools, payment gateways, plugins, courier services, or other third-party services. Rabioshi is not responsible for the content, policies, availability, or practices of third-party platforms and services.

Your use of third-party services may also be subject to their own terms and policies.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Rabioshi shall not be liable for any direct, indirect, incidental, consequential, special, or business-related damages arising from:

  • Use or inability to use the website
  • Product delays, stock issues, or order cancellations
  • Third-party courier, payment gateway, or service provider issues
  • Technical interruptions, website errors, or data loss
  • Customer misuse of products or failure to follow product instructions

Nothing in these Terms is intended to exclude liability where such exclusion is not permitted under applicable law.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to Terms & Conditions

Rabioshi reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page and will take effect once published unless otherwise stated.

We encourage customers to review this page periodically to stay informed about the current terms governing website use and purchases.

15. Governing Use

By continuing to use this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and any related store policies published on the website.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Rabioshi Email: support@rabioshi.com Phone: +8801XXXXXXXXX

Thank you for shopping with Rabioshi.